Securus Technologies is one of the leading companies doing business in the inmate industry. For the company, they are always committed to solving all the problems the inmate industry is facing when it comes to the use of technology. For over two decades of excellence and experience in the correctional space, few companies in the industry have amassed a great amount of wealth to sustain future growth developments. Most of these companies do not surpass the solutions developed by Securus Technologies in the inmate industry. Perhaps this is the reason why Securus Technologies is working its way up in the industry to become the best.
Securus Technologies is a leader in the provision of criminal and civil justice solutions in the correctional space. For the company, their highest levels of commitment are geared towards developing working solutions for a brighter future in the business world. This means that they intend to achieve the best form of seamless investigations in the correctional space through the use of technology. The company is also regarded as the only solution in technology to foster correction and public safety. This is an action that comes to us through massive rates of abolition in the inmate industry.
For the past few years, Securus Technologies has been gathering customer comments. The company is also happy to announce that none of their clients have even commented negatively about their services and technology solutions. For this reason, they are working their way towards developing a better business value towards solving the most sophisticated business solution in a manner that shows that Securus Technologies is a leader in the industry. Few companies in the inmate industry have amassed a great amount of wealth more than Securus Technologies. This is because the company is solving the most sophisticated problems to create a monopoly in the industry’s business.
Rick A. Smith is a recognized administrator and telecommunications guru who currently serves Securus Technologies as its CEO. The board of the company offered him the position in June 2008 after the departure of the former president and CEO, Richard Falcone. Smith is also the company’s current president. His career success has been facilitated by his excellent education background and experience. He schooled at the Buffalo’s State University of New York and graduated with an electrical engineering degree. Smith also has an associate degree and MBA from the Rochester Institute of Technology and the University of Rochester.
Smith started his career in March 1972 has had managerial roles in leading telecommunications companies. His first employer was Frontier Corporation, which was renamed, Global Crossing. The company offered him several offices due to his hardworking nature. Smith served as the president of Frontier Information Technologies, network plant operations director, vice president of Midwest Telephone Operations, and chief information officer. In October 1998, he started serving Eschelon Telecom Inc. as its chief financial officer. The company promoted him to act as its COO as from March 1999. He held the office for a short while and was made president and CEO in 2000. Rick served Eschelon Telecom Inc. until 2007. Eschelon Telecom and Integra Telecommunications have both appointed him to sit on their boards. The two companies consider him important since he was one of their longest serving employees. Follow Rick at LinkedIn.com.
Securus Technologies has accomplished a lot during Rick Smith’s tenure as the CEO. The company has founded many cutting edge technologies that have enabled it to be recognized as one of the corrections industry’s top companies. The firm strives to be innovative, and all the products that it has developed are superior to those that are offered by competitors. Rick Smith has gained exceptional administrative skills for the past four decades that he has been in the telecommunications industry.
Over 3450 correctional and law enforcement facilities that are based in the United States and Canada trust Securus Technologies for the state-of-the-art technology solutions that it offers. The company has been operational 1986 when it was launched. Its main offices are in Dallas, Texas, and most of its customers are located in Carrollton, Allen, and Atlanta. The products that it offers are used by more than 1.2 million inmates. Rick Smith said that the technology enterprise had invested over $600 million in developing top notch technology, patents, and making acquisitions. In 2007, the firm made one of its historical transactions by acquiring Syscon Justice Systems, a leading Offender Management Systems enterprise. Securus Technologies is appreciated as an industry leader due to the quality of product and services that it offers. It facilitates communications, security, and logistic in the prisons sector.
Securus Technologies is located in Dallas Texas and provides sophisticated communications services to over 3,400 correctional institutions, law enforcement agencies, and safety organizations. The serve over 1,200,000 inmates and their families in North America.
Securus offers several different phone plans through the iPad, Android, tablet, and landline based phones. Choices range from an advance prepaid plan, a collect phone plan, a direct billing plan, and an inmate debit plan, where the inmate pays for the phone charges himself. There is email, Jail Voicemail, and a money transfer capability. One of the more popular plans is the video phone plan where both parties can see one another if they each have a web camera located on each end of the call.
In recent months GTL, a competitor of Securus has made boastful and non-truthful claims about how much better their phone services and pricing structure is so much better than that of Securus. This outlandish behavior is doing nothing but spouting distortions and untruthful information out to the public, and Securus decided that it was time to stop this outrage.
Securus let it be known that they would offer a challenge to GTL to compare all costs and services side-by-side and that the results would be judged by an independent third party entity. The final results would be final and lasting. For a few weeks after that announcement, there was silence from the other side, and then finally GTL declined the offer.
With all that Securus has to offer, with its top-flight call center, its commitment to excellence in customer service and speed of connection, and an overall determination to be the best in the industry, GTL could not compete. Their song and dance bragging got them nowhere but into a less favorable opinion in the public eye. Once the public found out the truth, there is no point in GTL continuing on with their charade.